FAQs
Who can I speak to about problems I may be having?
Your first port of call in academic issues should be your supervisor or course co-ordinator, followed by your Postgraduate Co-ordinator. For administrative issues try to speak to the person concerned, and if you are unable to the person that is senior to them—such as the manager of the administrative unit.
What should I do if I am unhappy with the quality of my course?
In the first instance, discuss your concerns with your lecturer and/or Head of Department.
What should I do if I disagree with my mark?
Firstly, discuss it with your tutor or lecturer. Think carefully about the criteria and basis for the marking. If you are still not satisfied you can ask for the paper to be marked by a second marker. A disagreement should be based on more than mere assertion. If you simply do not like your mark, this is not sufficient reason to get it changed; it is important to have valid reasons. To establish what constitutes a valid reason, check the University’s statutes governing assessment on the University’s website at www.unimelb.edu.au/Statutes/s122.html .
What should I do if I am refused credits for my past study?
The University Administration assesses credits for past study and experience—see www.unimelb.edu.au/Statutes/s111.html. You may appeal any refusal of credit, but your appeal must be based on errors of judgement or fact that you think occurred in the process.
Can I appeal a decision that I think is unfair?
There are formal appeals processes for students who wish to dispute any decisions made about their study by the University.
Seeing a Postgraduate Adviser
Contact GSA Graduate Advisers on 8344 8657 for advice and assistance.